I have playing with the site for a short time, and deposited about a dozen times. I ended up racking up 4K+ in winnings, all while following the directions and rules. When I decided to stop and cash out, I asked customer service how to, the fastest way, and if I was able to redeem. They said yes, and up until that point, great customer service. I log in a few hours later, and suddenly I cannot login because my it’s was unavailable in my region. I’m in Texas, where it is ok to play. I am fully verified to redeem as well. I’m waiting for the manager to reach back out to me to tell me how regain access. They had no issue with taking my money to purchase gold coins, but now there seems to be an issue with the legitimacy of the site and that it actually pays. Will update or re review after the manager gets in contact with met which was promised for today (11/24/25).

I feel it's a great experience for me. I haven't had much luck winning a big amount. But overall, being able to access the casino from home is a plus. Would love to see more VIP chips, and thanks for the chat option. They are fast, patient, very knowledgeable, and exceeded expectations.

Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

thanks support fast cash withdrawl

I checked out various crypto casinos on the site. It was easy to see the bonuses and games. Since the information was presented in a simple and clear way, it made it easier for me to make a decision.