I had my account locked because I tried to get a pay out, account was verified, took 7 weeks to Get unlocked they took my money and when asking for it after emails all ignored they decided to excluded me for asking for free spins so I'm locked out again and took all my money, I have been polite and patient
8932 people found this review useful
This company wont pay out. They ask for all kinds of identification, which is fine i get that trying to keep your account secure. But i sent passport, bank card, utility bills, screen shots of paypal. This wasnt enough! They asked for photo of an old card ( hence the word old) this was a lost card and had had two cards since this! No way i could photograph something i did not have. So i found an old bill with a transaction using this 'old card' then my account was blocked. Ive sent them 7 emails since then, and 4 days with no reply.. ( they were before hand replying quite quickly) my balance ( my winnings are there but they blocked my account. Ive done absolutely everything. Seems to me like they trying to withhold winnings! Beware!
8340 people found this review useful